View Full Version : PBO Alpine Help! Not finding some files from external HD

04-30-2014, 10:16 PM
I bought the PBO Alpine some time ago. I've been ripping the DVD's I buy into MP4 format and saving them onto a Seagate external hard drive.
Everythings been working great until just recently. The last two DVD's I've ripped to MP4 (WALL-E and Frozen) show up on the hard drive, but not on the list of files I can play through the PBO Alpine.

I go into the PBO Alpine menu, select video, select browse folders, then I go to the folder it should be in. It lists all the files that should be there except for the movies I've mentioned above. I've tried deleting the files and re-ripping them. They play fine from my computer when I go into the external HD, but when the PBO Alpine goes into the external HD it doesn't find these titles.

What is wrong with my product and is there an update I can download to fix it?

Thanks for Help

04-30-2014, 10:56 PM
PBO is case sensitive, make sure that your file extension is mp4 versus MP4 and see if your file is now showing.